TCS Pakistan/Onlineinc


Name: TCS Pakistan/Onlineinc

Address: TCS Pakistan Karachi Office Num 171 Mujeeb Tower Near Khatoon Masjid Shorab Goth Karachi
City: Karachi
Complaint Type: Fraudulent Online Shipment with Cash on Delivery
Complaint Detail: I received a parcel with Cash on Delivery (COD) conditions on 25 Sept 2020 from TCS. After payment of Rs 2000, when I opened the TCS Packing at home, there were four additional layers of TCS packing. Each packing is having tag that "the item returned due to not acceptance". I appear that TCS has forwarded me rejected package and received money for delivering wrong item. The packet has a clothing item instead of the required sofa covers. When I approach TCS over help line they refused to accept responsibility and informed that COD items are not their problem.