Company Name: JazzCash

Address: Other
City: Other
Complaint Type: Amount Reversal
Complaint Detail: I have sent money Rs.2,000 through JazzCash on 19th August 2018 (TID 003575195082) but due to wrong receiver contact number i have cancelled transaction on same day (TID 003576328082) by calling Helpline number. After transaction cancellation i got cancellation message but still I am unable to get my money (Rs.2,120) back due to error “The specified TID does not exist”. i have visited same agent ,customer centre and also called helpline but not body resolve my issue. Kindly look into this and resolve my issue.